Save the Children oglas za posao: Outreach Manager

18 maj
Rok prijave 23.05.2020

Recognising an increasing number of unaccompanied and separated children (UASC) migrants out of the formal reception centres the purpose of the role is to ensure strengthened and better coordinated outreach services in different localities throughout BiH (Tuzla Canton, Sarajevo Canton and other locations as need arises) to reach UASC, especially the most vulnerable and invisible. The role will establish teams of outreach social workers and cultural mediators in the areas of need to improve the identification, quickly react upon referrals from UN agencies, NGOs, volunteers, institutions, etc, ensure engagement with the Service for Foreign Affairs and the Centres for Social Work to support adequate identification and registration. Additionally, the role will ensure the outreach teams provide continuity of care and strengthen information sharing with the next destination in BiH, usually in the Una-Sana Canton and an early warning mechanism and the protection of children when they move from one to another location. The individual will be responsible for providing leadership, guidance and technical expertise to child protection outreach teams and will support the institutions in adequate identification and referral. The role will be regularly representing Save the Children at all levels of coordination and have a strong voice to challenge that children face. The post holder is expected to also support on proposal writing and is responsible for programme reporting, programme design and capacity building of staff. The manager will support in the development of the sector strategy and will represent Save the Children in coordination groups and support fundraising, recruitment and procurement.

In order to be successful, you will bring/have:

  • Having a min of 3-5 years of experience in working in an emergency response context in the area of child protection or in child protection system, or in social sector, including social welfare sector is crucial
  • Experience of collaboration and cooperation with social welfare institutions is an asset
  • Good knowledge of national and international legal frameworks and conventions relating to child care and protection including the UNCRC
  • Being familiar with inter-agency standards and guidelines in child protection, such as Inter-Agency Guidelines for Case Management & Child Protection the Inter-Agency Guidelines on Separated and Unaccompanied Children, and the Minimum Standards for Child Protection in Humanitarian Settings.
  • Ability to negotiate and manage problems and conflicts as well as advocate on child protection issues
  • Ability to promote children’s participation and build trust in children
  • Excellent communication skills: express oneself verbally in a clear and coherent manner; listen actively to others, reflecting back what is said…
  • Ability to recognize and handle emotionally sensitive issues and to empathized
  • Work closely with colleagues to contribute to team development; respect others’ opinions; promote their skills with joint action; give and receive constructive feedback
  • Ability to operate in compliance with accountability principles and codes of conduct, show respect for beneficiaries, take responsibilities for actions and honor commitments, ensure openness and transparency
  • Ability to identify the main gaps in child protection in the given context to inform a holistic response for children.
  • Ability to promote a culture of respect, inclusiveness, and appreciation of diverse perspectives, backgrounds, and values
  • Ability to work both in an advisory and a hands on implementation capacity
  • A high level of written and spoken English
  • The capacity and willingness to be extremely flexible and accommodating in difficult and sometimes insecure working circumstances.
  • Very good knowledge, commitment and understanding of Child Safeguarding Policy, the aims and principles of Save the Children, and humanitarian standards such as the Sphere Charter and the Code of Conduct. In particular, a good understanding of the SC mandate and child focus and an ability to ensure this continues to underpin our support.

We offer a competitive package in the context of the sector.  This role is offered on the basis of national terms and conditions only.

The Organisation
We employ approximately 25,000 people across the globe and work on the ground in over 100 countries to help children affected by crises, or those that need better healthcare, education and child protection. We also campaign and advocate at the highest levels to realise the right of children and to ensure their voices are heard.

We are working towards three breakthroughs in how the world treats children by 2030:

  • No child dies from preventable causes before their 5th birthday
  • All children learn from a quality basic education and that,
  • Violence against children is no longer tolerated

We know that great people make a great organization, and that our employees play a crucial role in helping us achieve our ambitions for children.  We value our people and offer a meaningful and rewarding career, along with a collaborative and inclusive environment where ambition, creativity, and integrity are highly valued.

Application Information:

Please attach a copy of your CV and cover letter with your application, and include details of your current remuneration and salary expectations.  A copy of the full role profile can be found at

We need to keep children safe so our selection process, which includes rigorous background checks, reflects our commitment to the protection of children from abuse.

All employees are expected to carry out their duties in accordance with our global anti-harassment policy.

While we thank all the applicants for the expressed interest, only shortlisted candidates will be contacted.

Save the Children does not charge a fee at any stage of the recruitment process.


Find out more about this role by downloading the job description here  Job description

Date advertised: 13 May 2020

Closing date: 23 May 2020 – 17:59 EDT

Location: Sarajevo, Bosnia and Herzegovina

Department: Business Transformation

Type: Fixed-term contract

Schedule: Full-time

Apply Now

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