MarketMakers projekat poziva agencije za istraživanje da se odazovu na javni poziv na temu zakonskih regulativa u oblasti freelancinga i samozapošljavanja.
REQUEST FOR SERVICES
POLICY REVIEW, RECOMMENDATIONS, AND ACTION:
Helvetas Swiss Intercooperation and Kolektiv d.o.o make up the consortium for MarketMakers – a project supported by the Swiss government. The project aims to create hundreds of jobs for young women and men in Bosnia and Herzegovina (BiH) in the services industries as well as to encourage young people to enter self-employment and enterprise start-up. This Request for Services refers to a performing a body of work that will contribute towards improving the public and multi-stakeholder dialogue on a policy area that impacts upon the self-employment and employability of young people.
MarketMakers aims to affect changes in both entities, FBiH and RS, as well as in Brčko District.
MarketMakers’ third and final phase began in June 2021 and runs for two years until the end of May 2023.
2. Overall Objective(s) and Goal(s) of the Assignment
The overall objective of the assignment is for the Service Provider to work closely with
MarketMakers’ core technical team to acquire new knowledge through policy review, analysis, and stakeholder primary research in order to then produce policy recommendations for a policy, regulatory, and budgetary challenge that the MarketMakers team has been working upon. The policy area in question concerns addressing the absence of a recognised status for individual self-employment / freelancing. The Service Provider and MarketMakers would then take the policy recommendations and mutually agree upon, and enact, the first steps towards
policy action by either opening-up new windows of opportunity for policy influence, or
capitalising on existing windows of opportunity.
In conducting this assignment, most important to MarketMakers are points (a-c), below:
a) evidence basis and feasibility of the policy recommendations, given the public sector
institutional capacities and appetite for change/reform in the relevant policy areas;
b) the sustainability of the policy influence effort, so particular thought should be given to
forging a community of proactive allies (together with MarketMakers) around the policy
recommendations and setting in place a plan for stakeholders to push forward with an
influencing agenda; and
c) the increased familiarisation of civil servants and policy-makers with the importance of each policy change and the building of their awareness of the need for a policy solution and what potential policy solutions are most appropriate.
Hence the Service Provider’s proposal should emphasise a suggested response in the
technical proposal as per Section 5 of the Request for Services (RfS), below.
The desired intermediate goal would be the relevant Ministries for each policy area opt to launch formal stakeholder consultations for policy and/or regulatory reform, or including the policy solutions in the mandate of relevant public sector-initiated or -led working groups tasked with debating and agreeing on improvements.
The desired end goal would be the reform of the current Law and giving individual selfemployed people / online/remote freelancers an attractive format status and thus encouraging a higher degree of interest working in this fields. Adjustments to the Law would also increase the number of (young) people deciding for this employment area.
Specific context for each policy area, and the corresponding scope of work for each, is provided below in Section 3 (“Scope of Work”).
3. Scope of Work and Deliverables
Policy area: Individual self-employment / freelancing
Context: As a youth-oriented employment and self-employment project, MarketMakers and its partners wish to work towards removing systemic barriers to youth entrepreneurialism in order to present individual self-employment as a viable alternative to employment for school- and university-leavers looking for work and income all across the country. Whilst diverse employment opportunities tend to be concentrated in large cities, online/remote freelancing is not specific to any one geography and very much within reach of a large number of young people who enter into low quality employment or unemployment after leaving education. It also speaks to the revealed preferences of vast numbers of young people to one day be enterprise owners, as online/remote freelancing allowing them to gain valuable entrepreneurial work experience. This coincides with the evolution in the nature and future of work, which, fuelled
by the Covid-19 pandemic, is likely to be a) more gig economy-centred than ever before, b) amenable to and structured in favour of online/remote provision.
Policy challenge: Unfortunately, the entities of Bosnia & Herzegovina do not have relevant and appropriate policy and legal provisions to cater for such professionals and certainly not to support, encourage, and enable entrepreneurialism and individual self-employment.
Resultantly, young people and those that advise them, do not consider online/remote
freelancing to be a viable way to make a living. Perhaps due to the absence of a large volume of decent employment opportunities, Bosnia & Herzegovina possesses a relatively high number of ‘freelancers’ per capita. For those that choose to operate legally, under service contracts and declaring their income, there are no social protection rights that are conferred for the taxes and contributions paid. For those that do not operate legally, there is little incentive to do so. The nearest relevant policy and legal framework can be found in the Laws for Orbt / Sole Proprietorship and Crafts, though these are not designed with the online/remote
freelancer profile in mind and they fall short of working to enable young, new, and first-time freelancers and those for whom income from freelancing work is less regular and cannot be predicted.
Specific tasks: The Service Provider is expected to:
• Conduct an analytical review of benchmark countries’ approach to providing an enabling policy and legal environment for online/remote freelancing, or individual self-employment, specifying what is transferable to, and necessary to adapt into, the BiH policy and legal
• Inform (formally) public institutions and policy-making bodies of the nature of the
assignment, identify champions, and seek cooperation and coordination (together with
• Undertake multi-stakeholder primary research among i) the entrepreneurial community
concerning their policy and legal needs and preferences, including those in the age range
20-30 years, and ii) those from public institutions and policy-making bodies and
regulators/inspectors to understand what (limited) space exists for policy innovation and a more supportive legal and regulatory framework;
• Produce a set of relevant, evidence-based and feasible policy and legal recommendations in support of individual self-employed people / online/remote freelancers, bearing in mind both i) the necessity making progressive, youth-centred reforms to stem the emigration
crisis, and ii) existing reform efforts and the policy and legal reform capabilities and appetite of the relevant ministries;
• Enact the first steps towards policy action by: i) fulfilling the role of key expert and keynote speaker at roundtables/workshops with (a) non-governmental and enterprise community
stakeholders, and (b) civil servants and politicians; ii) developing media-friendly content
and statistics for non-governmental and enterprise community stakeholders to use in a
positively-framed policy influence process; and, iii) draft a policy influence and policy
dialogue plan for non-governmental and enterprise community stakeholders groups so
they may maintain the public conversation and apply positive pressure for reform in the
• A brief Recommendations Report, including a summary of the policy review, stakeholder
research and evidence basis for the proposed reform and improvements;
• Short-feature written content and/or text for a script (if videos are being proposed) and
statistics relevant to the topic and the changes being recommended for both (a) general
media consumption, and (b) targeting public sector stakeholders;
• Stakeholder and policy community mobilisation, through briefings/workshops with (a) nongovernmental and enterprise community stakeholders, and (b) civil servants and
• A policy influence and policy dialogue plan for non-governmental and enterprise community stakeholders groups to maintain the public conversation and apply positive pressure for reform in the long-run.
4. Time Schedule and Preferred Deadlines
The services are requested to start end of September 2021, though modest accommodation can be made for the preferred applicant.
The Service Provider must specify in the technical proposal a deadline for each task and for each deliverable listed in Section 3, above.
The start date and the deliverable deadlines offered in the technical proposal (see Section 5, below) will form part of the points-based evaluation criteria. Due to its role in Service Provider selection, the contracted Service Provider should be aware that missing deadlines previously committed to will incur a payment penalty.
5. Proposal Requirements
Interested Service Providers should include in their application both a technical and financial proposal for the Scope of Work detailed in Section 3, above. The application must contain:
Technical proposal, including:
• Summary of the Service Provider’s understanding of the key challenges associated
with the assignment and how the Service Provider proposes to approach these
challenges, including any relevant counter-suggestions in light of Scope of Work
(Section 3, above). The Service Provider should keep in mind what is most important
to MarketMakers, as specified in the Objectives (Section 2, above) – 5 pages,
• CV or CVs of the key expert(s) that will work on this assignment and their specific
role(s) on this assignment. Service Providers should note that the key expert(s) will
be named in the contract and will be obliged to do the work themselves as per the
role(s) proposed in the proposal – 3 pages per CV, maximum
• Institutional track record, summarising similar pieces of work undertaken in the last 3
years so as to emphasise relevant approaches, networks, and/or institutional
relationships that the Service Provider believes will support them in the performance
of this assignment – 2 pages, maximum
• Timeline for the assignment, highlighting the proposed start date of the assignment
and deadlines for supplying each of the deliverables listed in Section 3, above – 1
• Examples of two recent communications products (in any form) that the Service
Provider has created for either the popular/mainstream media or for a specific
audience profile that demonstrates how a complex issue can be easily communicated
whilst conveying relatively rich content – no page limit
• References of two satisfied clients (either in written form), or contact details for two
satisfied clients provided (we will only contact them if the bid is selected as the
preferred supplier) – no page limit
Financial proposal, including:
• Disaggregated quotation for the level of effort and costs for each of the deliverables
listed in Section 3, above Interested Service Providers must respect the nominated page limits and application requirements in order to not lose points in the evaluation process.
The deadline for the submission of the application is 15.09.2021 at 17.00 Sarajevo time.
All proposals should be sent in the sealed envelope including USB of all the materials to the following address: Ured HELVETAS Swiss Intercooperation u BiH – MarketMakers
Project, Obala Kulina Bana 2/3, Sarajevo 71000, BiH with the subject line “Policy
MarketMakers plans to evaluate offers in the week commencing 15th September 2021 and will seek to contract the preferred bidder to commence work from the third week of