Dansko Vijeće izbjeglica oglašava poziv za posao na poziciju: Field Liaison Officer

23 sep

Over 49.600 migrants and asylum seekers entered BiH as of January 2018, out of whom 25.534 arrived in 2019 to date.[1] From January 2018 until present, top declared country of origin of arriving persons were Pakistan, Afghanistan Iran and Syria while in 2019, top declared countries of origin are Pakistan, Afghanistan, Bangladesh and Iraq. The vast majority are currently located in Una-Sana (USC), but there are growing numbers in Sarajevo (SC), Herzegovina-Neretva Canton (HNC) and Tuzla Canton. Provision of protection response, shelter, adequate nutrition, hygiene and medical assistance is continually seen as critical for those staying outside the government run reception centers. Vulnerable groups, including unaccompanied and separated children (UASC) remain without access to services, proper care and guardianship protection.

Since the beginning of the migrant crisis, DRC and RC FBiH have been supporting local health services in the communities affected by the refugee/migrant flows through facilitation of direct response of health care providers and different levels of coordination mechanisms. The most expressed needs are reported by those service providers who are on the route of migrant movement, therefore requested to daily respond to all the hardship that Persons of Concern (PoCs) are exposed to, mainly resulting in serious health concerns (traumas, fractures, infectious and communicable diseases, respiratory disorders, etc.).

Health care institutions in local communities are currently under the impact of increased numbers of asylum seekers and migrants in protracted stay and steady number of new arrivals, resulting in intensive mobilization of medical staff, extremely large number of medical screenings, check-ups and emergency and serious interventions on a daily basis, including those to mental health patients.

Project implementation period: October 2020 – December 2020

Duty Station:USC, Bihać (with frequent travels to certain locations in Herzegovina-Neretva Canton, Tuzla Canton and other locations per need and in close link with DRC BiH Main office in Sarajevo);

Basic functions: Field Liaison Officer is responsible for provision of timely and effective support to the target population of migrants, asylum seekers and refugees in BiH through DRC and Red Cross First Aid Outreach teams, as well as for capacity building of health care institutions in USC, as most affected by migrant floows in BiH.

Reference: Field Liaison Officer refers directly to DRC Program Manager and Project Coordinator

Specific duties and responsibilities:

  • Assist to the Project Coordinator and Program Manager to enable proper implementation of project activities by liaising and coordinating with area-level authorities on all the matters related to the project objectives;
  • Contribute to regular reporting (ad hoc, regular and periodic inputs) towards Project Coordinator, aiming at keeping the donor and authorities aware of the project developments;
  • Ensure smooth running of activities within Work Packages of Direct Response to Humanitarian Needs, Upgrade of Facilities and Services in Health Sector and Competency Development & Capacity Building;
    Participate in meetings with representatives of different administrative services to obtain necessary permits and legal provisions, as defined by the Memorandum of Understanding (MoUs) for the implementation of the projects;
  • Ensure quality monitoring and evaluation of project interventions of DRC and its implementing partner (RC FBiH) against set indicators;
  • Collaborate with program and support staff for effective performance and regular budget utilization review;
    Pursue networking, information sharing and follow up on the partnership related issues;
  • Participate in developing and maintaining of professional working relationships with UN agencies, NGOs, communities and other stakeholders to the benefit of PoCs and for prompt sharing of information, conclusions or messages;
  • Support and follow up in equipping of SHC Reception Services, PHCs (HES), Emergency Medical Department (EMD) & Public Health Institutes (PHI) and Inspection Services with medical and other specialised equipment for improved response and increased coverage of general health and COVID-19 patients;
    Follow up to the supply chain processes and communicate with the supply chain department to follow up procurement processes of relevant items within project activities;
  • Assessment of COVID-19 risks and mitigation measures (USC, SC, HNC, TC);
    Ensure full adherence to international humanitarian principles, donor requirements, DRC core values and code of conduct, technical standards and best practices;
  • Support and participate in organization of the trainings of Key Responders and Transfers of Knowledge&Assets for COVID-19 response (USC, SC, HNC, TC);
    Perform other duties, as required.

Qualification and skills:

  • Bachelors or college degree in social or economic sciences;
  • Experience working in the UN system or other international organizations;
  • Familiarity with humanitarian response linked to health care delivery in BIH;
  • Familiarity with local community capacity building mechanism and related tools;
  • Excellent communcation skills;
  • Computer literacy (Microsoft Word and Excel);
  • Valid driving licence.

Professional Experience

  • Minimum 1 year of relevant job experience

Demonstration of DRC’s five core competencies:

  • Striving for excellence: You focus on reaching results while ensuring an efficient process
  • Collaborating: You involve relevant parties and encourage feedback
  • Taking the lead: You take ownership and initiative while aiming for innovation
  • Communicating: You listen and speak effectively and honestly
  • Demonstrating integrity: You act in line with our vision and values.

Key Competencies

  • Demonstrates corporate knowledge and sound judgment
  • Has ability to assess and analyse the situation and carry out follow-up actions
  • Consistently ensures timeliness and quality of the project work
  • Shows self-control, perseverance and resilience in the face of pressure or adversity
  • Displays cultural, gender, religion, race, disability and age sensitivity and adaptability
  • Establishes lasting relationships and substantive dialogue with actors
  • Demonstrates integrity by modeling ethical standards


DRC as an employer

By working in DRC, you will be joining a global workforce of around 8000 employees in 40 countries. We pride ourselves on our:

  • Professionalism, impact & expertise
  • Humanitarian approach & the work we do
  • Purpose, meaningfulness & own contribution
  • Culture, values & strong leadership
  • Fair compensation & continuous development

Read more here about what our employees say about working in DRC.

DRC’s capacity to ensure the protection of and assistance to refugees, IDP’s and other persons of concern depends on the ability of our staff to uphold and promote the highest standards of ethical and professional conduct in relation DRC’s values and Code of Conduct, including safeguarding against sexual exploitation, abuse and harassment. DRC conducts thorough and comprehensive background checks as part of the recruitment process. Visit drc.ngo to read more about what we do to secure robust safeguarding mechanisms.

If you have questions or are facing problems with the online application process, please visit drc.ngo/jobsupport.


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